• Can I try on or can I pick up my dress?
Sorry, unfortunately we cannot offer try-on or pick-up option for our products. We are an online shop and do not have the facilities to allow customers to visit us or collect goods.
• How to place an order?
Please see here
• What methods can I pay by?
Payment can be deposited into our bank account which is strongly recommended, or we can send you a paypal invoice if you want to pay by credit card.
• What are the delivery charges?
Free to a New Zealand address.
• How long will it take for my order to arrive?
Normally you should receive your parcel in 2-7 working days after we receive your payment. However, if there are postal delays due to special occasions, it may take up to 15 working days.
• How do I know if the dress will fit me?
A
s body measurement is totally different between dresses, we suggest you can compare your own dress at home with the measurement on our web. The dress is measured by lay it flat.
Measurement guide, please see here
• What is Exchange and Refund Policy?
• What is the difference among US size, UK size and AU size?
US |
S |
M |
L |
XL |
XXL |
XXXL |
AU/UK |
8 |
10 |
12 |
14 |
16 |
18 |
Euro |
34 |
36 |
38 |
40 |
42 |
44 |
